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9611 SE 36th Street
Mercer Island, WA 98040
Phone: 206.275.7605
Fax: 206.275.7726
Email: midsg@mercergov.or. . .
Hours:

Open to the public:
8:30 AM - 5:00 PM
on Mon, Tue, Thu, & Fri

10:30 AM - 5:00 PM on Wed


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Customer Service Team (CST)

What we do:

  • Serve as the first point of contact for the public
  • Ensure efficiency in the permit process
  • Answer general questions and inquiries
  • Take inspection requests
  • Check the status of permits, plans and applications
  • Provide zoning information
  • Respond to calls
  • Intake complete applications and permits
  • Direct customers to the appropriate City staff for assistance

The Customer Service Team is located at the Permit Center at City Hall.  CST can assist customers and intake complete applications or permits during the following hours:

  • 8:30am to 5:00pm on Monday, Tuesday, Thursday, and Friday
  • 10:00am to 5:00pm on Wednesday

We are located in City Hall at 9611 S.E. 36th Street, Mercer Island or call us at (206) 275-7605.

 
 



 

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