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9611 SE 36th Street
Mercer Island, WA 98040
Phone: 206-275-7905
Contact: Jennifer Franklin, Emergency Manager
Email: jennifer.franklin@. . .
Hours: 8:30 am - 5:00 pm (Mon - Fri)
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City of Mercer Island / Emergency Management / OLD Coronavirus Info Page

OLD Coronavirus Info Page

NOTE: As of March 19, 2020, we have migrated our Coronavirus content to a new site:​


King County's coronavirus (COVID-19) case count is growing and more cases have been identified across the U.S. The vast majority of the illnesses around the world are mild, with fever and cough. A much smaller percentage of cases are severe and involve pneumonia, particularly in elderly people and people with underlying medical conditions.

City of Mercer Island Emergency Management personnel are actively engaged with public health officials and planning ahead for any potential implications for our community.

The City of Mercer Island continues to modify operations including implementing closures, using protective equipment, and moving many services to phone or web conference.

Situation Briefing

Suspended / Canceled Meetings, Events and Closed Facilities
  • Municipal Court is closed to the public through April 24.
  • City Hall is closed to the public through April 24. 
    • Contact information for City Hall services is as follows:
      • Building and permitting: contact a Permit Tech by calling 206-275-7605
      • Planning: contact the Planner of the Day by calling 206-275-7729
      • Utility billing and parking permits: call 206-275-7602
    • The Police Lobby will remain open to the public for emergencies.
  • Major public meetings have been canceled until at least April 24; check City homepage for updates.
  • Effective March 10, all City-coordinated programs and events at the Community and Event Center (MICEC), and in parks, are suspended until April 24.
    • Parks, playgrounds, trails, and park restrooms all remain open at this time
    • Questions about private events and rentals should be directed to support staff at 206-275-7609 
    • MICEC has implemented skeleton staffing and common areas are closed to the public

Updated Protocols for First Responders

  • Police and fire personnel have reviewed and updated protocols to reduce risk of exposure to first responders.​
  • Fire Department personnel are already on shifts and wearing the appropriate level of protective equipment for all aid and transport calls.
  • Most non-essential Police services are curtailed, and some reports are now filed by telephone when practical.
  • All Police officers are supplied with protective equipment.
  • The regional police and fire dispatch center is screening all callers for potential illness.
  • Police Department staff who are currently assigned to other duties (e.g. Detectives) are prepared to fill in for frontlines patrol officers.

Operational Changes for Community Services

  • NEW The City's Thrift Shop has closed through April 24
  • The City’s Youth and Family Services Department has migrated to teleconference options; visitors will be met at the door of the Luther Burbank Admin Building.
  • Food Pantry services are moving to the Community Center.
  • Most business within the Community Planning and Development Department is now conducted by phone or web teleconference, including FaceTime videocalls.
The City’s pandemic plan is in place and regular communications continue to the community and staff. 

Situation Reports

Sitrep #7 - March 18, 2020 (released late afternoon on 3/18)
Sitrep #6 - March 16, 2020
Sitrep #5 - March 13, 2020
Sitrep #4 - March 11, 2020
Sitrep #3 - March 9, 2020
Sitrep #2 - March 6, 2020
Sitrep #1 - March 4, 2020


Below are steps you can take proactively to reduce the spread of novel coronavirus: 

  • Public Health has made recommendations for what to do if you have confirmed or suspected COVID-19 or are worried that you may have COVID-19. Commercial testing is now becoming more available from healthcare providers (as of March 7).

  • Prepare now: Public Health recommends that organizations and individuals prepare now in order to reduce the number of illnesses and negative effects that could occur in our community.

  • Travel and illness: People who are traveling should be aware of the impacted countries, and if they become ill after traveling, call a doctor or hospital.

  • Discrimination based on ethnicity or ancestry will make the situation worse. Having Chinese ancestry – or any other ancestry – does not make a person more vulnerable to this illness. Coronavirus doesn't recognize race, nationality nor ethnicity.

Prevention of the spread of any virus is key to minimizing personal and professional impacts. Some actions you can take now to help reduce the risk of infection include:

Click here for the Fact Sheet
(available in 11 languages)


  • If sick (fever/cough) STAY HOME.

  • Cover your sneeze or cough with a tissue or your arm.

  • Wash your hands or use alcohol-based sanitizer often throughout the day.

  • Get in the habit of NOT touching your face so often.

  • Clean your work area at least once, ideally twice a day. Don’t forget phones, keyboards, and door handles.

  • Forgo the handshake for a wave or “elbow bump”.

  • Eat healthy, stay hydrated, and get plenty of rest.

To prepare for a pandemic at home you should consider: 

  • Having plans to care for family members when schools, daycares, or senior centers are closed. It is encouraged to have a plan and a backup plan.

  • Having enough non-perishable food at home so trips to the grocery store can be limited or avoided for at least 3 – 4 weeks.

  • Cleaning your living area more often, including wiping down small electronics, door handles, and other items commonly touched by many people.


Guidance for Vulnerable Populations

Guidance for Businesses


Visit the CDC for more information
Visit the CDC for more info

If you are in King County and believe you were exposed to a confirmed case of COVID-19, or if you're a healthcare provider with questions about COVID-19, contact the Public Health Seattle-King County (PHSKC) coronavirus call center: 206-477-3977 (open daily from 8am to 7pm).

Common Questions about COVID-19 (Public Health Webpage)

The Washington State Dept. of Health also has a call center to address general questions from the public and explain Washington State's response: 1-800-525-0127 and press #.

For accurate official information and guidance related to the status of COVID-19 it is recommended to look to the CDC and Public Health Seattle-King County websites. To stay up-to-date on Mercer Island School District's response to COVID-19 visit their website at


Recent Press Releases


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