The Maintenance Department undertook a small reorganization in 1997 and currently exists as the Utilities Team, Right of Way Team, Capital Projects Team, and Support Services Team. The reorganization was accompanied by a review of maintenance-related work responsibilities in the form of work design programs. This work design and the Teams' annual work schedules provide a foundation for continued improvements.
The Utilities Team provides quality service for the water and sanitary sewer customers on Mercer Island. The Team meets and strives to exceed the rules and regulations for quality in drinking water delivery and contained collection of sewage. The Team also assists with snow removal and storm response.
The Right-of-Way Team maintains Mercer Island rights-of-way, storm drains, walkways and trails to ensure a clean, safe and navigable system. Priorities include maintenance for the City's roadways and tree issue resolutions that are in the best interest of the community. The Team also provides snow removal and storm response.
The Capital Projects Team works to complete utility and street improvements on time and on budget and coordinates planning processes that balance the needs of the Island's infrastructure with the best interests of our customers.
The Support Services Teams provides essential operational and informational needs that support the Utilities, Right-of-Way and Capital Project Teams, as well as all other City Departments.
To reach the Maintenance Department for non-emergency issues after normal business hours and on weekends, please call 425-577-5656. A member of our 24-hour Customer Response Team can be dispatched to assist you. In case of an emergency, please dial 911.
Further Lead Testing Reveals No Problem on Mercer Island
Apr 29, 2016 - With the recent news reports of elevated lead levels detected in some pre-1950ís era Tacoma houses supplied by Tacoma Water Utility, the City of Mercer Island conducted an evaluation of its water system for potential sources of lead.
In Tacoma, the source of lead ... Read more...
No Evidence of Elevated Lead Levels in Mercer Islandís Water System [UPDATE]
Apr 22, 2016 [Updated Apr 25] - Due to recent regional news media reports focusing on elevated lead concentrations in some 1930ís-era Tacoma houses with galvanized metal piping, the City of Mercer Islandís Water Utility has issued the following statement:
Unlike the area served by the Tacom... Read more...
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